You may request cancellation of your order prior to its processing for shipment. As most Cash on Delivery (COD) orders are fulfilled through our authorized dealers, shipment processing generally begins within 6 hours of placing the order.
To determine whether your order is eligible for cancellation, we recommend that you contact us directly by phone to confirm the shipping status. If the order has already been processed for dispatch, cancellation will not be possible. In such cases, you may proceed with our return and money-back option after the product is delivered.
Typical delivery timelines range between 5 to 7 business days, excluding weekends and public holidays.
Once your return request is reviewed and approved, the refund amount will be credited to your original method of payment within 14 business days.
** Return/Refund request should be placed within 15 days of delivery. Contact our customer care support for further details.